California Certifying Board for Medical Assistants (CCBMA) Practice Test

Question: 1 / 400

True or False: Written instructions are the best way to ensure patients understand directions.

True

Written instructions are indeed one of the most effective ways to ensure patients understand directions. This method provides a clear and accessible reference that patients can refer back to, minimizing the risk of miscommunication that can occur in verbal exchanges. Written materials can include key points, step-by-step processes, and visual aids, which cater to different learning styles and help reinforce understanding.

Additionally, written instructions can be particularly helpful when dealing with complex information, medication regimens, or post-procedure care, where the risk of misunderstanding could lead to adverse outcomes. By having written documentation, patients are able to absorb information at their own pace and can share it with caregivers, further improving compliance and understanding.

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False

Depends on the patient

Not always

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